They are responsible for overseeing all computer operations, which includes managing IT solutions in production, resolving major incidents and keep an eye on new technology to explore new innovations. They also manage partners, contract negotiations and review the performance of suppliers.

In addition, they supervise the development and maintenance of systems, overseeing the design, testing and deployment of internal software, whilst assessing the different priorities and developing policies for data and operations. Finally, managing the infrastructure and security is crucial and includes capacity planning, cost optimization, ensuring regulatory compliance, integrating good practices to allow the continuity of our services, developing a security strategy to reduce risks and train the employees.

On a management standpoint, the position requires transparency with stakeholders, good financial management including budgeting, recognizing opportunities and collaborating with our external auditors and various stakeholders. Human resources management implies assessing workforce needs, leadership and team management. The job holder will also need to evaluate their employee’s contributions.